Delivery Information

Deliveries are to a Ground Floor Drop Only. Delivery does not include installation of shelves/accessories or removal of packaging material. It is the responsibility of the purchaser to ensure that the necessary lifting equipment is available to unload the goods purchased at their destination. If In-Store Placement or an Above Ground Drop is required please email sales@meshdecks.com.au for a quote stating, the items and quantity of each item you are purchasing, along with a description of where the products are to be placed.

Deliveries are made Direct by the manufacturer’s, SpeedRacks Own Fleet of vehicles, our by contractors. It is for this reason that if you are unable to receive an order a re-delivery fee may apply.

Please advise SpeedRack of any problems associated with the delivered goods in writing as soon as possible after you receive them. Relevant images must be supplied, along with the Invoice number, Product description and the quantities involved. Claims must be made within 72 hours from receipt of goods. Upon investigation, replacement goods will be organised, or by agreement a credit can be raised. (Note: Products picked up from our warehouse and/or delivered by your nominated on-forwarder will be at your risk. This does not imply transfer of ownership. Claims for damage in these situations are difficult to substantiate and are seldom resolved to the satisfaction of all parties.)

 

Delivery Times:

Our Goods are made to Order. Please Check the Lead Time of Each Product as it is Purchased. Our Lead time, is the time that is taken until the goods are ready to be dispatched. lead times do not include the delivery time taken from our warehouse to the final destination of the customer. Where multiple products are purchased with different “Lead Times”, Delivery/Dispatch will be made once all Goods are Ready to be dispatched (i.e. Once the Goods with the longest lead times are ready for dispatch). Goods are able to be dispatched individually if requested by the customer, but will be subject to additional Delivery fees. Where multiple products are purchased with different “Lead Times” and are being picked up by the customer, Goods are able to be dispatched individually or we are able to hold all the goods until all parts of the order are ready for collection.

 

 

Delivery Costs:

– Deliveries for Sydney/Newcastle/Wollongong/Gosford are Delivered for a Flat Fee.

– Please contact SpeedRack directly for Delivery of Selective Racking, and Plastic Bins in Perth.

– Full Semi Loads to Brisbane, Gold Coast, and Melbourne $1,900.00 [Excluding GST] available on request.

– As we Run Trucks up and down the east cost of Australia , we may be able to offer a better delivery price to ACT, Brisbane and Melbourne if we have a truck heading to a location already. Please contact SpeedRack by email for a quote.

– As different products are manufactured in different states, we may be able to supply a better delivery price on the purchase of multiple products once they are pooled in our warehouse. Please feel free to contact us directly to obtain an alternate quote.

 

 

Picking Up Materials:

Different Products are Manufactured or warehoused in different states. If you choose to arrange pick up of your order from one of Our warehouse, we will contact you when your order has been completed and is ready to be dispatched.

 

 

Products available for Pick Up:

Sydney.

– All materials are available for pick up Ex Sydney.

Adelaide.

– Brownbuilt RUT Shelving.

 

Perth.

– Selective Racking.

– Plastic Bins.